Your community, your voice
What is a Citizens' Panel?
The Citizens’ Panel is a group of up to 2,000 residents who have agreed to give their views on consultation topics throughout the year. Panel membership is broadly representative of the borough’s population to ensure that we hear a diverse range of voices.
By listening to a variety of local views, the Council can:
- Gather opinions to reflect the views of different communities
- Help ensure the high standards of Council services are maintained
- Help identify resident priorities for improving life in Kensington and Chelsea
- Reliably inform our decision-making process
Have your say
Citizens' Panel - Service Standards
We want contact with the Council to be easy, helpful, and friendly for residents. Our Customer Access Strategy outlines our commitment to you to achieve the best possible customer service. A year ago we introduced our resident-led Service Standards on what you should expect from us. The Grenfell Inquiry report provides fresh impetus for the Council and its residents to refocus and refresh its Service Standards and embed them as part of lasting culture change...
The Citizens’ Panel helps us achieve our ambition to widen resident participation in local decision-making and gives us a real understanding of what our residents want. As a Council, we are committed to listening to a broad range of resident voices.
Recently closed activities
Citizens' Panel - A Fairer Kensington and Chelsea
A Fairer Kensington and Chelsea: An Action Plan to tackle Inequality, celebrate Diversity and promote Inclusion Our Council Plan sets out a clear ambition to be a fairer borough for our residents. We are developing a new Fairer Action Plan to support us in meeting this goal. The draft actions and priorities are shaped by what we have heard from residents over the past year. We are asking for your feedback to check we are focused on the right areas and to test...
Citizens' Panel - Making the borough safer 2024
You have consistently told us that community safety is one of your top priorities and we have sought your views on making the borough safer since 2021. We are doing so again to continue to build up evidence over time about your experiences of crime and antisocial behaviour. This is vital in measuring progress against the current Community Safety Plan and action plans and for the strategic planning of the Community Safety Team . Your feedback is also vital in informing the team's work...
Making the borough fairer - Citizens' Panel event
Through our engagement with residents you have told us that you want the Borough to be fairer and this is one of the our commitments in our new Council Plan. B ut what does being fairer look like to you? How can we ensure we listen to all residents and treat everyone fairly and equally? How should we tackle discrimination and ensure our services are accessible and benefit all our residents, especially those who need them most? Share your views on this and help us get this...