Citizens' Panel

Welcome to our Citizens' Panel. We're making it easier for people to get involved in decision-making at the Council in a number of ways, and the Citizens' Panel is one of them. 

The Citizens’ Panel is an online group of up to 2,000 residents who have agreed to give their views on consultation topics throughout the year. Panel membership is broadly representative of the borough’s population to ensure that we hear a diverse range of voices.

By listening to a variety of local views, the Council can:

  • Gather opinions to reflect the views of different communities
  • Help ensure the high standards of Council services are maintained
  • Help identify resident priorities for improving life in Kensington and Chelsea
  • Reliably inform our decision-making process

Closed Surveys

  • Citizens' Panel - Supporting emotional health and wellbeing in the borough

    Mental health and wellbeing refers to our state of thinking, feeling and behaving which affects our ability to cope with life, build and maintain relationships, make decisions, and contribute to our communities. Anyone can be affected by mental health problems. Approximately 1 in 4 adults...

    Closed 14 August 2023

  • Citizens' Panel - Making the borough safer

    You have consistently told us that community safety is one of your top priorities and making the borough safer again emerged as a key theme from the recent Let's Talk K&C consultation used to develop the Council Plan. We previously sought your views to inform the current Community Safety Plan and...

    Closed 12 April 2023

  • Citizens' Panel - Improving our streets: Travel options for Kensington High Street and beyond

    In 2021 the Council commissioned a report from the Centre for London (CfL) to investigate the changing way residents and visitors get around the borough as the Covid pandemic receded. The Council also sought suggestions about how our streets and places could be adapted to improve walking, cycling...

    Closed 17 February 2023

  • Citizens' Panel - Let's Talk K&C

    Kensington and Chelsea Council has taken up the challenge to become the best Council, in all that we do, so the borough is greener, safer, and fairer for everyone who lives here. We know that becoming the best starts with listening. Residents have already shared ideas on what they think we...

    Closed 3 January 2023

  • Citizens' Panel event - Let's talk K&C - September 2022

    Our first ever Citizens' Panel event was held in September 2022. This launched the Let's Talk K&C conversation around what the Council's priorities should be over the coming years. Kensington and Chelsea Council has taken up the challenge to become the best Council, in all that we do, so the...

    Closed 22 November 2022

  • Citizens' Panel: Supporting children and young people in the borough

    It is a key priority for Kensington and Chelsea's Children's Services to ensure that more local people are shaping the services we provide. We are developing our three-year Children and Young People's Plan and we would like to hear from you about how you think we can better support children and...

    Closed 7 June 2022

  • Citizens' Panel - Making the borough safer

    You told us from previous Panel exercises and when you joined the Panel last year that community safety is a key issue for you. And we know it's important to go beyond the crime statistics and hear about residents' actual experieces of crime and safety in your local area. So, in this survey,...

    Closed 22 March 2022

  • Care and wellbeing in your borough

    This is a challenging time for all of us, both nationally and locally and COVID-19 is still a serious issue. Kensington and Chelsea Council is providing a number of services for residents, as well as working in partnership with many local organisations that are undertaking fantastic work to support...

    Closed 29 December 2021

  • Making the borough greener

    Welcome to your second Citizens’ Panel survey and thank you for agreeing to be a part of the Panel community. When you joined the Panel the majority of you told us that the environment was an important issue for you. This survey is, therefore, on the environment and making Kensington and Chelsea...

    Closed 23 August 2021

See All Closed Surveys

About the Citizens' Panel

Being a Citizens' Panel member - FAQs

What is a Citizens ’ Panel? The Citizens' Panel is mainly an online group (there is provision for residents to receive information non-digitally) made up of ...

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Selecting the Panel

When the Panel was initially set up, we asked an independent market research agency ( SMSR Research Ltd ) to recruit to the Citizens’ Panel on our behalf. SMSR were chosen due to their extensive...

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Completing Panel Surveys

Citizens’ Panel surveys are only available for Panel members to complete. To ensure this, we ask that you provide the email address you gave when you were recruited for the...

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