Business Matters enewsletter

Closed 8 Dec 2021

Opened 27 Oct 2021

Feedback updated 31 Mar 2022

We asked

For the views of readers on the Business Matters enewsletter.

You said

  • The majority of respondents reported reading every issue
  • The majority of respondents felt a fortnightly publication was about right
  • The most popular times to read the newsletter was at lunchtime and at the end of the day
  • Fridays and Saturdays were the most popular days to receive the newsletter
  • The most interesting stories to respondents were related to business support from the Council
  • The majority of respondents indicated Business Matters was where they get the majority of their business related information from the Council 

We did

The information gathered has been used to inform development of the newsletter. In particular leading to further testing to compare the results of the survey, to how readers behave in reading the newsletter. 

For example, the preferred time of day for the newsletter, length of stories, type of stories and demographics of our readers to give more insight into the type of content that readers are more interested in.

Results updated 31 Mar 2022



Business Matters is one of a number of regular enewsletters produced by the Council to keep residents and businesses informed about local issues.

Business Matters is a fortnightly enewsletter targeted at businesses in the borough and those that are interested in business issues.

Why your views matter

To make sure we’re offering you the best content and access to things you care about most, we’re launching a short five-minute survey.

Let us know a bit more about your preferences so we can continue to deliver timely, accurate and relevant news for you.

Anyone that completes the survey in full has the opportunity to enter a prize draw to win a £50 One4All high streets voucher.

And if you aren’t already subscribed, please do so today and check out some of our other enewsletters.

If you have any queries, require a paper copy of the survey or require assistance in other languages, please contact the Business Matters enewsletter team by email at or by phone Monday - Friday, 9am - 5pm at 020 7361 2826.


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