A Fairer Kensington and Chelsea
Feedback updated 17 Jul 2025
We asked
We ran two surveys on the draft Fairer Action Plan, one with our Citizens’ Panel (a group of residents who are broadly representative of the borough who are regularly consulted) and one open to all residents. We asked for your views on the draft equality objective and the six aims of the Fairer Action plan. We also asked if you felt that the suggested actions under each would meet the aims and for feedback on anything else we should include in the actions. The results of the two surveys have been combined in the consultation report.
You said
- Equality objective - Take targeted action to tackle the drivers of deprivation and inequality in the borough, focusing on areas, such as employment, housing and public health where the Council can make the biggest difference - Eighty-one per cent of respondents agreed (combination of strongly agreed/agreed) with the equality objective.
- Aim 1 - Supporting a Fairer Borough by tackling the drivers of inequality and deprivation – Eighty-eight per cent of respondents agreed with aim 1 and 77 per cent agreed with the suggested actions.
- Aim 2 – Making services more accessible and ensuring no individuals and groups are missing out on services who need them - Eighty-four per cent of respondents agreed with aim 2 and 84 per cent agreed with the suggested actions
- Aim 3 – Taking action based on listening and engaging with residents from all backgrounds and experience - Eighty-eight per cent of respondents agreed with aim 3 and 78 per cent agreed with the suggested actions.
- Aim 4 – Doing more to communicate with our residents in an accessible way - Eighty-one per cent of respondents agreed with aim 4 and 76 per cent agreed with the suggested actions.
- Aim 5 – Community Relations – Tackling discrimination and celebrating diversity - Seventy-five per cent of respondents agreed with aim 5 and 73 per cent with the suggested actions.
- Aim 6 - A diverse and engaged workforce - Eighty-three per cent of respondents agreed with aim 6 and 84 per cent agreed with the suggested actions.
You also told us that you want a simple plan with actions that give change, for us to be transparent about progress and impact with regular easily understood reports.
We did
The results from the two surveys and feedback received from meetings within the community have been used to refine and finalise the equality objective and aims and actions of the Fairer Action Plan. The Fairer Action Plan has now been launched and can be found on our website. It aims to:
- Help break the cycle of inequality
- Increase opportunities for everyone
- Build a fairer Kensington and Chelsea
We will regularly monitor the impact of the Fairer Action Plan and publish updates on progress.
Results updated 9 Jul 2025
Files:
- Making the borough fairer - consultation report, 1.5 MB (PDF document)
Overview
A Fairer Kensington and Chelsea:
An Action Plan to tackle Inequality, celebrate Diversity and promote Inclusion
Our Council Plan sets out a clear ambition to be a fairer borough for our residents. We are developing a new Fairer Action Plan to support us in meeting this goal.
The draft actions and priorities are shaped by what we have heard from residents over the past year. We are asking for your feedback to check we are focused on the right areas and to test our thinking about how we might address these. What we hear will help us to draw up the final Action Plan, due to be launched in early 2025.
Kensington and Chelsea has enormous strengths to build on, including a vibrant diverse community. However, the borough also faces major challenges, including stark levels of inequality. We know:
- There are significant variations in household income across the borough, with some of the wealthiest households in the country and some of the most deprived. Household Income after housing costs in 2020 was estimated at £22,600 in the Golborne area, and for Brompton and Hans Town area this was £63,900.
- We have relatively high unemployment but also high levels of skills and training, showing a difference between education and training and employment outcomes.
- Deprivation is greatest in areas of the borough with high levels of social housing. 49% of RBKC’s social housing is in our three most deprived wards (Golborne, Notting Dale and Dalgarno).
- Statistics show that deprivation is greater for residents who either have a disability, are from a black ethnic background, are Muslim, are older or are a single parent.
The Grenfell tragedy was a powerful reminder of the fact that many people in the borough, especially those in social housing, feel left out and left behind.
Since Grenfell, the Council has carried out a range of projects to support a fairer borough. For example, we are:
- Working with Public Health colleagues to address health inequalities through a range of initiatives working in our local areas to help people manage their health and wellbeing better.
- Providing direct cash payments to residents to support with the rising cost of living including initiatives like the K&C Foundation Cash First Payment and a scheme for a one-off £100 cash transfer to over 13,000 residents on the lowest incomes in the borough.
- Making it easier for residents to use online services, including support to build confidence, skills, access devices and connectivity through the work of the Digital Inclusion Team.
- Developing a Social Investment approach to ensure new building projects deliver important social outcomes for our local communities, such as employment opportunities.
The Fairer Action Plan will help to make sure the Council is doing what it can to tackle the drivers of inequality and deprivation in the borough and improve life chances for our residents. This is not an easy task and there are aspects not in the Council’s gift. Addressing inequality and deprivation also requires action from central government and from key partners, such as the NHS, the Police and the voluntary and community sector.
The Plan will build on action we are already taking to improve opportunities and outcomes for residents in areas where the Council does have some influence. This means redoubling our efforts to ensure that our services are as accessible as possible, that they are making a difference and that we are targeting them effectively to support those most in need.
The Plan will also need to show how we meet our three main legal duties under the Equality Act 2010: (i) to eliminate unlawful discrimination, harassment and victimisation, (ii) to advance equality of opportunity and (iii) to foster good relations between people.
Why your views matter
We want to make it as easy as possible for people to share their views. You can ask for this survey in another language by emailing corporatestrategy@rbkc.gov.uk or complete it with someone over the phone by calling, 07890 604860. This survey should take no longer than 15 minutes.
Areas
- All Areas
Interests
- Consultations
- Equality and Diversity
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