Housing Management - Decants Policy

Overview

Housing Management’s previous Decants Policy was published in October 2022 and the Council is reviewing the policy to include some changes to the service.

What is a decant?

A decant is the process in which someone may be moved from their property into a temporary property for many reasons such as moving tenants in order to carry out works, which cannot be carried out with tenant(s) in occupation. Decants are usually necessary when a property is in need of major works or refurbishment.

For clarity, this policy does not apply to leaseholders, unless in very exceptional cases where substantial refurbishment is required, and the property cannot be occupied. All decants will be temporary except in exceptional circumstances, when it may be necessary to convert temporary into permanent decants.

Draft Decants Policy

This policy aims to:

• Ensure that the Council follows a transparent, fair, robust, and consistent approach to managing the decant process
• Enable decants to be carried out in order to minimise disturbance to residents

Why your views matter

Your feedback will help us understand your views on the proposed Decants Policy.

Please note, if you or residents you know cannot access the survey online, paper copies are available at the following Customer Service Centres: Blantyre, Malton Road, Pembroke Road, Baseline and Kensington Town Hall. If you require assistance in another language or a paper copy of the survey sent to you please email housingconsult@rbkc.gov.uk or call 0800 137 111.