Housing Communications Preferences

Overview

We send information out about our services in a number of ways and we want to make sure you’re getting the information you need in the best format for you. We’ll use the answers you give to make sure we’re focusing on what matters most to residents in the coming years.

This survey has two parts – firstly it will ask about the formats of information you receive and the kind of information you’d like more of. And secondly, we’ll ask about the specific formats and what you think of them.

At the end there will be an option to get more involved with the work of our communications team if you’d like to.

By taking part in the survey you can choose to enter a prize draw for a £50 Love2Shop Voucher.

Why your views matter

Your feedback will help us improve the ways in which we provide you with information.

If you require assistance in another language or a paper copy of the survey sent to you please email housing.matters@rbkc.gov.uk or call 0800 137 111