Housing Management - Antisocial Behaviour Policy
Feedback updated 29 Oct 2025
We asked
The consultation was open from 3 March 2025 to 13 April 2025 and received a total of eight responses to the online survey. An in-person consultation was held at Kensington Town Hall on Thursday 27 March. Three residents attended the in-person sessions.
You said
The consulted residents were largely happy with the policy. They made requests to simplify the language and give clearer definitions, to make the policy easier to read for residents. They also requested clarity on information being held confidentially and the option to report anonymously.
We did
As a result we have updated various sections in the policy to make it clearer and easier to read, and have also added some information around confidentiality and anonymity when reporting antisocial behaviour.
Overview
We want all our residents to be able to enjoy their homes and surrounding areas and be able to sustain good relationships with their neighbours, to help grow healthy communities.
This policy lays out our approach to antisocial behaviour – how we work with those experiencing it and with those who may be causing it. It explains the different approaches we take to try to fix issues early on and also, what we do if things escalate and become more serious. We recognise the importance of fairness for all individuals involved and want to reach a positive outcome.
Why your views matter
Your feedback will help us understand your views on the proposed Antisocial Behaviour Policy.
If you require assistance in another language or a paper copy of the survey sent to you please email housingconsult@rbkc.gov.uk or call 0800 137 111.
Areas
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Interests
- Consultations
- Housing
- Housing Management
- Housing Policies
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