Housing Management - Mutual Exchange Policy

Overview

Kensington and Chelsea Council recognises the importance of mutual exchanges as a key housing option that offers tenants flexibility and control over where they live.

Mutual exchanges allow eligible tenants to swap their homes with other social housing tenants, facilitating moves that better meet their housing needs, and also helps the Council manage housing stock more efficiently.

This Policy outlines the eligibility criteria, legal framework, and process for tenants wishing to engage in a mutual exchange, ensuring compliance with relevant housing legislation and Council standards. We have added new sections on different types of tenancies e.g. intro/secure, that were previously appendixed in old policy; now integrated into the main body of the new policy for ease of reference and clarity. 

Please find below the draft Policy for your attention:

Why your views matter

We'd love to have your feedback to inform the policy to best suit users' needs. If you have any queries, or require assistance in other languages, please contact housingconsult@rbkc.gov.uk .