In Housing, we are always looking to gain the views of residents and shape our services together. We routinely consult on these so whenever we hold a consultation exercise, you can have your say and tell us what you think. We will use your comments to help us shape our proposals and make recommendations for how we can work together with you to deliver services which are designed to meet your needs.
These consultations will be based around 6 broad themes:
- Policy (Our official direction on a service e.g. The Damp and Mould Policy)
- Strategy (Our plan for implementing a change/improvement to our services)
- Improvements (Borough-wide works that will improve our housing/housing services)
- Estate improvements (improvements to your immediate neighbourhood)
- Funding (have your say on particular budgetary decisions)
- New builds (have your say on the direction of our new homes programme)
Your feedback is crucial to us providing the best possible service - please take part in our consultations.
We are committed to listening to our residents, and involving residents in decision-making on things like housing policy and how their estates are run. Please do get involved.
Closed consultations
Housing Management - Resident Involvement Pulse Survey
We welcome your input as the Council continues to evolve our approach to how we involve residents in housing-related matters. The results of this short survey will help us to plan future resident...
Housing Management - Garage Licence Review
Housing management has over 300 garages on our housing estates which are leased to Council housing tenants, leaseholders, and residents in the borough. Those renting a garage have a licence agreement...
Housing Management - Improving Our Services
Kensington and Chelsea Council’s Housing Management Directorate are looking to understand how our tenants currently view and interact with our services (t hese services include everything we do...
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