Closed consultations

49 results

  • Housing Management - Improving Our Services

    Kensington and Chelsea Council’s Housing Management Directorate are looking to understand how our tenants currently view and interact with our services (t hese services include everything we do as your landlord, including repairs, financial support, housing support, employment support, engagement events, and neighbourhood and estate improvement works). More
    Closed 26 July 2024

  • World's End Services

    The World's End Project Why are we doing this? We have heard clearly from residents that the Council needs to do more to join up services and focus our activity in locations where residents are. The World's End Project is in specific response to what residents have told us they want in their neighbourhood. The Council is working with residents and other stakeholders in the World’s End area to understand how more localised approaches could benefit residents and how more joined... More
    Closed 21 July 2024

  • Housing Management Repairs Policy

    The Repairs Policy is up for review as the current version was published in 2019 and needs a refresh. Kensington and Chelsea Council have made some changes which are summarised below. We would like to ask our tenants and leaseholders to give their opinion on the changes and suggest their own via the survey so we can further improve the policy. The Repairs Policy outlines Council, tenant and leaseholder responsibilities, it mainly focuses on the responsive repairs service but... More
    Closed 16 July 2024

  • Housing Management - Repairs and Damp and Mould Policy Consultations

    Kensington and Chelsea Council's Housing Management Department is consulting on a refreshed Repairs Policy and a new Damp and Mould Policy. The department wants to hear from both tenants and leaseholders to see if the changes are welcomed and if other changes need to be made. Links to the individual surveys can be found at the bottom of this page so that you can make your voice heard. More
    Closed 16 July 2024

  • Housing Management Damp and Mould Policy

    The Council is introducing an improved approach to dealing with damp and mould in residents’ homes. We know that damp and mould issues in the home can seriously impact residents’ health, well-being and the condition of their homes. The Council therefore wants to take a zero-tolerance approach towards damp and mould and do everything reasonably possible to ensure that residents are safe and healthy at home. The policy outlines different types of damp in the home that can be... More
    Closed 16 July 2024

  • Housing Needs Customer Satisfaction Survey

    The Housing Service is keen to hear your feedback on using our services. We would be grateful if you could spare a few minutes to complete this survey. This survey will: Help us better understand residents’ experiences when contacting us online, by telephone, in person or by letter. Help us better understand residents’ ability to use our online services and any barriers, which will inform our policies and how we support residents to use these services. ... More
    Closed 2 June 2024

  • February 24 Housing Parking Changes

    This consultation seeks views on proposals to make changes to the parking layout within 375 Portobello Road and Elm Park Gardens Central housing estates. More
    Closed 13 March 2024

  • Tenancy Strategy 2024

    The Council is currently reviewing its Tenancy Strategy. This sets out our expectations for social housing providers in the borough when granting tenancies, supporting tenants to manage their tenancies and deciding not to grant a further tenancy when one ends. Social housing providers includes the Council as well as housing associations/private registered providers in the borough. Social housing providers must consider the Tenancy Strategy when setting their own Tenancy... More
    Closed 29 February 2024

  • Temporary Accommodation Storage Charging Policy

    For several years, the Council has been providing free storage and removal services to households who approach the Council as homeless (and who are not in a position to protect their belongings) whilst they are seeking support from the Housing Needs department to resolve their housing situation. The Housing Act 1996 (Pt VII, s.211) stipulates that a housing Authority must take reasonable steps to prevent the loss of, or to prevent or mitigate damage to, any personal... More
    Closed 11 December 2023

  • October 23 Housing Parking Changes

    This consultation seeks views on proposals to make changes to the parking layout within 375 Portobello Road housing estate. More
    Closed 29 November 2023

  • Information, Advice and Guidance Services

    The Council wants to ensure that the provision of information, legal advice and guidance (IAG) is of a high quality, accurate and consistent and our residents can access it early and also easily. We would like to consult with residents about their experience of using IAG services in the borough. Information, legal advice and guidance (IAG) services diagnose people’s problems and provide them with information, general and/or specialist advice and guidance on matters that is relevant to... More
    Closed 30 July 2023

  • Reducing energy consumption on World's End Estate

    Consultation to reduce energy consumption in your home With the cost of living crisis we know that many people are facing difficult times and we want to work with you to support you. The price of energy has gone up over the last year and we’re looking at ways to help you reduce your energy consumption. One way to do this is to look at how the communal heating system in your home is used and we’d like your opinion on this. The increase in energy prices affects... More
    Closed 4 June 2023

  • Housing Service satisfaction survey

    The Housing Service is keen to hear your feedback on using our services. We would be grateful if you could spare a few minutes to complete this survey. This survey will: Help us better understand residents’ experiences when contacting us online, by telephone, in person or by letter. Help us better understand residents’ ability to use our online services and any barriers, which will inform our policies and how we support residents to use these services. ... More
    Closed 8 May 2023

  • Reducing energy consumption on Elm Park Gardens Estate

    Consultation to reduce energy consumption in your home With the cost of living crisis we know that many people are facing difficult times and we want to work with you to support you. The price of energy has gone up over the last year and we’re looking at ways to help you reduce your energy consumption. One way to do this is to look at how the communal heating system in your home is used and we’d like your opinion on this. The increase in energy prices affects... More
    Closed 28 April 2023

  • Parking Policy on Council Estates

    We are proposing changes to our Parking Policy on Council Estates, and we want to ask for your feedback on two key changes that might affect how parking is managed on your estate. Your views will help us shape our policy and the future of parking services across all our housing estates. Background The Council has committed to carbon net-zero by 2030, which means we are aiming to reduce carbon emissions and create a balance between the carbon emissions that we produce in... More
    Closed 28 April 2023

  • Feb 23 Housing parking changes

    This consultation seeks views on proposals to make changes to the parking layout within 69 St Quintin Avenue, Tavistock Crescent, Portobello Court Estate and Hortensia House housing estates More
    Closed 22 March 2023

  • Notting Dale Future Neighbourhood 2030

    Notting Dale is one of only two neighbourhoods in London that has been selected as part of the Mayor of London’s Future Neighbourhoods 2030 programme. 30 initial projects are already underway delivering benefits to local residents in Notting Dale, with the opportunity for more to secure funding in the months ahead, and leave a sustainable and positive legacy. Notting Dale Future Neighbourhoods 2030 focuses on five key themes centred around retrofitting, energy supply, health and... More
    Closed 28 February 2023

  • Tenancy Agreement proposed changes

    All landlords, whether they be councils or housing associations periodically review their tenancy conditions to guarantee they remain relevant and effective in ensuring residents can enjoy their homes in peace and security. Based on feedback over amendments proposed to your tenancy agreement in March 2021 , the Housing Management Services have just undertaken such a review, proposing a small number of changes to your tenancy conditions. The main changes proposed are... More
    Closed 27 February 2023

  • Housing Allocations Scheme 2023

    Deciding how we fairly allocate our limited supply of social housing is one of the most important questions we face as a Council, and it is something that we must get right. In our first consultation last year we asked for your thoughts about some key themes that we wanted your guidance on to make our Allocation Scheme better. These themes were identified in the pre-consultation work carried out with residents and local voluntary groups by Newman Francis on our behalf. ... More
    Closed 16 February 2023

  • Citizens' Panel - Let's Talk K&C

    Kensington and Chelsea Council has taken up the challenge to become the best Council, in all that we do, so the borough is greener, safer, and fairer for everyone who lives here. We know that becoming the best starts with listening. Residents have already shared ideas on what they think we should focus on and how we can use the learning from Grenfell to change for the better, including at the Citizens' Panel event in September. We now drawing up plans for the future, which will be... More
    Closed 3 January 2023

  • Let's Talk K&C

    Kensington and Chelsea Council has taken up the challenge to become the best Council, in all that we do, so the borough is greener, safer, and fairer for everyone who lives here. We know that becoming the best starts with listening. Residents have already shared ideas on what they think we should focus on and how we can use the learning from Grenfell to change for the better. We are now drawing up plans for the future, which will be set out in our new Council Plan for 2023-27 to be... More
    Closed 3 January 2023

  • Citizens' Panel event - Let's talk K&C - September 2022

    Our first ever Citizens' Panel event was held in September 2022. This launched the Let's Talk K&C conversation around what the Council's priorities should be over the coming years. Kensington and Chelsea Council has taken up the challenge to become the best Council, in all that we do, so the borough is greener, safer, and fairer for everyone who lives here. Panel members feedback from the event and the Panel survey will help inform the new Council Plan. A big thank you to the 70... More
    Closed 22 November 2022

  • New Homes Delivery Programme - Latymer Community Church and Bramley Road New Homes Round Two

    The Council is building 600 new homes in the borough including a minimum of 300 at social rent. This will be achieved without the loss of any existing homes. There is an urgent need for social rent and key worker homes in the borough and our New Homes Delivery Programme will go some way to tackling our housing shortage. Phase 1 Work has already started on the 97 homes that form part of Phase 1 of this programme. These sites comprise Kensal Road, Hewer... More
    Closed 25 August 2022

  • RBKC Housing Parking Amendment No. 3

    This consultation seeks views on proposed parking changes in the Balfour of Burleigh and Henry Dickens Court Housing Estates More
    Closed 27 July 2022

  • Housing Matters Magazine

    We want to work with residents to deliver news and information in a way that is useful, whilst giving you a platform to share your stories and have your say. If you have the time, please fill in this survey to help us improve not just the magazine, but also the way we communicate with our residents. Anyone that completes the survey can enter a prize draw to win one of three £50 Love 2 Shop vouchers, redeemable at over 150 top brands. If you require a printed or translated... More
    Closed 15 May 2022

  • Domestic Abuse Policy - Housing and Social Investment

    The Housing and Social Investment directorate at Kensington and Chelsea are working towards obtaining an accreditation on the handling of domestic abuse cases, awarded by the Domestic Abuse Housing Alliance (DAHA). This will be achieved through ensuring that our policies and processes, as well as the support provided to survivors of domestic abuse, are appropriate to the circumstances and tailored to ensure the best possible outcomes for victims. The Home Office... More
    Closed 15 May 2022

  • Housing Service Satisfaction Survey

    The Housing Service is keen to hear your feedback on using our services. We would be grateful if you could spare a few minutes to complete this survey. This survey will: Help us better understand residents’ experiences when contacting us online, by telephone, in person or by letter. Help us better understand residents’ ability to use our online services and any barriers, which will inform our policies and how we support residents to use these services. ... More
    Closed 25 February 2022

  • Housing Allocations Scheme

    Our Housing Allocations Scheme sets out the rules for how we allocate housing. It tells you; Who can apply to go on the housing register Who gets priority for housing The size of the property people are eligible to apply for Why are we updating the Housing Allocations Scheme? The currenty scheme was introduced in 2014 and a revision introduced in 2017. The current scheme was... More
    Closed 24 February 2022

  • Anti-social behaviour on the World's End Estate: Views of young people

    The Housing Management Anti-Social Behaviour Team was formed in December 2020 to tackle more serious incidents of anti-social behaviour and help reduce crime, specifically on Council-owned estates, to ensure our residents feel safe in their homes and local community. The team act on information reported by residents and help resolve complaints, whilst also using police intelligence to proactively tackle anti-social behaviour by putting measures in place to prevent it happening in the first... More
    Closed 13 February 2022

  • Tackling parking facilities misuse on Wandon Road Estate

    You may be aware that we’ve been working with residents on a solution to the widespread misuse of parking facilities on Wandon Road Estate. Previous consultations the Council has conducted have been unsuccessful in finding a solution that meets the needs of Wandon Road residents or simply did not receive enough responses for us to be confident residents wanted us to implement the proposed changes. Residents have asked us to firstly establish a fair system for parking... More
    Closed 31 January 2022
49 results. Page 1 of 2